{"id":13,"date":"2024-11-27T18:35:40","date_gmt":"2024-11-27T17:35:40","guid":{"rendered":"https:\/\/shop.madeonearth.cz\/?page_id=13"},"modified":"2024-11-27T19:10:44","modified_gmt":"2024-11-27T18:10:44","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/shop.madeonearth.cz\/cz\/refund-returns\/","title":{"rendered":""},"content":{"rendered":"

English version below<\/a><\/p>\n\n\n\n

V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/h2>\n\n\n\n

I. Z\u00e1kladn\u00ed ustanoven\u00ed
Tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201eVOP\u201c) upravuj\u00ed vztahy mezi smluvn\u00edmi stranami kupn\u00ed smlouvy uzav\u0159en\u00e9 “na d\u00e1lku”, tedy prost\u0159ednictv\u00edm elektronick\u00fdch \/ internetov\u00fdch m\u00e9di\u00ed, kdy na jedn\u00e9 stran\u011b je Tereza P\u0161en\u010d\u00edkov\u00e1, Kub\u00edkova 1176\/1, 182 00 Praha 8, d\u00e1le jen “Prod\u00e1vaj\u00edc\u00ed”
a na stran\u011b druh\u00e9 je kupuj\u00edc\u00ed (d\u00e1le jen \u201eKupuj\u00edc\u00ed\u201c). Kupuj\u00edc\u00edm je spot\u0159ebitel nebo podnikatel. Spot\u0159ebitel je pro \u00fa\u010dely t\u011bchto VOP ka\u017ed\u00e1 fyzick\u00e1 osoba, kter\u00e1 mimo r\u00e1mec sv\u00e9 podnikatelsk\u00e9 \u010dinnosti \u010di samostatn\u00e9ho v\u00fdkonu sv\u00e9ho povol\u00e1n\u00ed uzav\u00edr\u00e1 smlouvu s Prod\u00e1vaj\u00edc\u00edm nebo s n\u00ed jinak jedn\u00e1. Podnikatel je pro \u00fa\u010dely t\u011bchto VOP ka\u017ed\u00e1 fyzick\u00e1 nebo pr\u00e1vnick\u00e1 osoba, kter\u00e1 samostatn\u011b vykon\u00e1v\u00e1 na vlastn\u00ed \u00fa\u010det v\u00fdd\u011ble\u010dnou \u010dinnost \u017eivnostensk\u00fdm nebo obdobn\u00fdm zp\u016fsobem se z\u00e1m\u011brem \u010dinit tak soustavn\u011b za \u00fa\u010delem dosa\u017een\u00ed zisku. Za podnikatele je pova\u017eov\u00e1n mj. pro \u00fa\u010dely ochrany spot\u0159ebitele tak\u00e9 ka\u017ed\u00e1 osoba, kter\u00e1 jedn\u00e1 jm\u00e9nem nebo na \u00fa\u010det podnikatele. Uvede-li Kupuj\u00edc\u00ed v objedn\u00e1vce sv\u00e9 identifika\u010dn\u00ed \u010d\u00edslo (I\u010c, I\u010cO) a\/nebo da\u0148ov\u00e9 identifika\u010dn\u00ed \u010d\u00edslo (DI\u010c) pak bere na v\u011bdom\u00ed, \u017ee pro n\u011bj plat\u00ed pravidla uveden\u00e1 ve VOP pro podnikatele.
Kupuj\u00edc\u00ed pod\u00e1n\u00edm objedn\u00e1vky potvrzuje, \u017ee se p\u0159ed uzav\u0159en\u00edm smlouvy sezn\u00e1mil s t\u011bmito VOP a \u017ee s nimi v\u00fdslovn\u011b souhlas\u00ed, a to ve zn\u011bn\u00ed platn\u00e9m a \u00fa\u010dinn\u00e9m v moment\u011b odesl\u00e1n\u00ed objedn\u00e1vky.
Kopii VOP obdr\u017e\u00ed Kupuj\u00edc\u00ed jako p\u0159\u00edlohu potvrzen\u00ed objedn\u00e1vky na zadanou emailovou adresu, spolu s v\u00fdzvou k platb\u011b.
II. Sd\u011blen\u00ed p\u0159ed uzav\u0159en\u00edm smlouvy
Prod\u00e1vaj\u00edc\u00ed sd\u011bluje, \u017ee
a. ne\u00fa\u010dtuje Kupuj\u00edc\u00edmu \u017e\u00e1dn\u00e9 n\u00e1klady na prost\u0159edky komunikace na d\u00e1lku a ani nep\u0159ijme n\u00e1roky Kupujj\u00edc\u00edho na \u00fahradu jeho n\u00e1klad\u016f na komunikaci na d\u00e1lku.
b. po\u017eaduje \u00fahradu kupn\u00ed ceny p\u0159ed odesl\u00e1n\u00edm \u010di p\u0159evzet\u00edm pln\u011bn\u00ed Kupuj\u00edc\u00edm. Cena, sd\u011blen\u00e1 v e-mailov\u00e9 komunikaci, je ze strany Prod\u00e1vaj\u00edc\u00edho kone\u010dn\u00e1 a nebudou k n\u00ed n\u00e1sledn\u011b p\u0159ipo\u010d\u00edt\u00e1v\u00e1ny \u017e\u00e1dn\u00e9 dal\u0161\u00ed poplatky \u010di n\u00e1klady jak\u00e9hokoli typu. V\u00fdjimkou mohou b\u00fdt pouze p\u0159\u00edpadn\u00e9 dal\u0161\u00ed n\u00e1klady, kter\u00e9 si v\u00fdslovn\u011b vy\u017e\u00e1d\u00e1 Kupuj\u00edc\u00ed n\u00e1sledn\u011b (nap\u0159. zm\u011bna doru\u010dovac\u00ed adresy \u010di jin\u00e9 obdobn\u00e9 situace sd\u011blen\u00e9 Prod\u00e1vaj\u00edc\u00edmu a\u017e po odesl\u00e1n\u00ed v\u00fdzvy k platb\u011b).
c. v p\u0159\u00edpad\u011b, \u017ee Kupuj\u00edc\u00edm je Spot\u0159ebitel, m\u00e1 Spot\u0159ebitel pr\u00e1vo od smlouvy odstoupit (nen\u00ed-li n\u00ed\u017ee uvedeno jinak) ve lh\u016ft\u011b \u010dtrn\u00e1cti kalend\u00e1\u0159n\u00edch dn\u016f, kter\u00e1 za\u010d\u00edn\u00e1 b\u011b\u017eet dnem doru\u010den\u00ed \/ p\u0159evzet\u00ed zbo\u017e\u00ed. V p\u0159\u00edpad\u011b zasl\u00e1n\u00ed zbo\u017e\u00ed a v p\u0159\u00edpad\u011b, kdy nelze dolo\u017eit datum doru\u010den\u00ed Kupuj\u00edc\u00edmu \u010di adres\u00e1tovi, pova\u017euje se za po\u010d\u00e1tek lh\u016fty p\u00e1t\u00fd pracovn\u00ed den po prokazateln\u00e9m odesl\u00e1n\u00ed z\u00e1silky se zbo\u017e\u00edm.
d. Spot\u0159ebitel nem\u016f\u017ee, v souladu s \u00a71837 Ob\u010dansk\u00e9ho z\u00e1kon\u00edku odstoupit od smlouvy:
i. o dod\u00e1vce zbo\u017e\u00ed, kter\u00e9 bylo vyrobeno \u010di upraveno podle p\u0159\u00e1n\u00ed Spot\u0159ebitele (nap\u0159. reklamn\u00ed poti\u0161t\u011bn\u00fd textil)
ii. o dod\u00e1vce zvukov\u00e9 nebo obrazov\u00e9 nahr\u00e1vky, pokud s\u00e1m poru\u0161il jejich p\u016fvodn\u00ed obal, anebo v p\u0159\u00edpad\u011b, kdy k poru\u0161en\u00ed obalu p\u0159ed odesl\u00e1n\u00edm vyzval Prod\u00e1vaj\u00edc\u00edho (nap\u0159. kv\u016fli podeps\u00e1n\u00ed \/ v\u011bnov\u00e1n\u00ed na nosi\u010d nahr\u00e1vky).
iii. o dod\u00e1n\u00ed digit\u00e1ln\u00edho obsahu, pokud nebyl dod\u00e1n na hmotn\u00e9m nosi\u010di a byl dod\u00e1n s p\u0159edchoz\u00edm v\u00fdslovn\u00fdm souhlasem spot\u0159ebitele p\u0159ed uplynut\u00edm lh\u016fty pro odstoupen\u00ed od smlouvy, Prod\u00e1vaj\u00edc\u00ed zd\u016fraz\u0148uje, \u017ee v p\u0159\u00edpad\u011b dod\u00e1n\u00ed digit\u00e1ln\u00edho obsahu dod\u00e1van\u00e9ho on-line nelze od takov\u00e9 smlouvy odstoupit;
h. v p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy ponese Spot\u0159ebitel n\u00e1klady spojen\u00e9 s navr\u00e1cen\u00edm zbo\u017e\u00ed, a jde-li o smlouvu uzav\u0159enou prost\u0159ednictv\u00edm prost\u0159edku komunikace na d\u00e1lku, n\u00e1klady za navr\u00e1cen\u00ed zbo\u017e\u00ed, jestli\u017ee toto zbo\u017e\u00ed nem\u016f\u017ee b\u00fdt vr\u00e1ceno pro svou povahu obvyklou po\u0161tovn\u00ed cestou;
III. Smlouva<\/p>\n\n\n\n

    \n
  1. Uzav\u0159en\u00ed smlouvy
    Smlouva je uzav\u0159ena na z\u00e1klad\u011b e-mailov\u00e9 \u010di telefonick\u00e9 objedn\u00e1vky Kupuj\u00edc\u00edm, zasl\u00e1n\u00edm v\u00fdzvy k platb\u011b Kupuj\u00edc\u00edmu a p\u0159ips\u00e1n\u00edm platby od Kupuj\u00edc\u00edho na \u00fa\u010det Prod\u00e1vaj\u00edc\u00edho.<\/li>\n\n\n\n
  2. Dod\u00e1n\u00ed p\u0159edm\u011btu koup\u011b
    Prod\u00e1vaj\u00edc\u00ed se zavazuje Kupuj\u00edc\u00edmu v\u011bc odeslat \u010di p\u0159edat bez zbyte\u010dn\u00fdch odklad\u016f po uzav\u0159en\u00ed smlouvy, tj. po p\u0159ips\u00e1n\u00ed platby na \u00fa\u010det kupuj\u00edc\u00edho.<\/li>\n\n\n\n
  3. P\u0159echod nebezpe\u010d\u00ed \u0161kody
    V\u011bc je vadn\u00e1, nem\u00e1-li sjednan\u00e9 vlastnosti. Za vadu se pova\u017euje i pln\u011bn\u00ed jin\u00e9 v\u011bci a vady v dokladech nutn\u00fdch pro u\u017e\u00edv\u00e1n\u00ed v\u011bci.
    Nebezpe\u010d\u00ed \u0161kody p\u0159ech\u00e1z\u00ed na Kupuj\u00edc\u00edho p\u0159evzet\u00edm v\u011bci. T\u00fd\u017e n\u00e1sledek m\u00e1, nep\u0159evezme-li Kupuj\u00edc\u00ed v\u011bc, a\u010d mu s n\u00ed Prod\u00e1vaj\u00edc\u00ed umo\u017enil nakl\u00e1dat.
    Pr\u00e1vo Kupuj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed zakl\u00e1d\u00e1 vada, kterou m\u00e1 v\u011bc p\u0159i p\u0159echodu nebezpe\u010d\u00ed \u0161kody na Kupuj\u00edc\u00edho, by\u0165 se projev\u00ed a\u017e pozd\u011bji. Pr\u00e1vo Kupuj\u00edc\u00edho zalo\u017e\u00ed i pozd\u011bji vznikl\u00e1 vada, kterou Prod\u00e1vaj\u00edc\u00ed zp\u016fsobil poru\u0161en\u00edm sv\u00e9 povinnosti.
    Kupuj\u00edc\u00ed v\u011bc podle mo\u017enosti prohl\u00e9dne co nejd\u0159\u00edve po p\u0159echodu nebezpe\u010d\u00ed \u0161kody na v\u011bci a p\u0159esv\u011bd\u010d\u00ed se o jej\u00edch vlastnostech a mno\u017estv\u00ed.
    \u0160koda na v\u011bci, vznikl\u00e1 po p\u0159echodu nebezpe\u010d\u00ed \u0161kody na v\u011bci na Kupuj\u00edc\u00edho, nem\u00e1 vliv na jeho povinnost zaplatit kupn\u00ed cenu, leda\u017ee Prod\u00e1vaj\u00edc\u00ed \u0161kodu zp\u016fsobil poru\u0161en\u00edm sv\u00e9 povinnosti.<\/li>\n\n\n\n
  4. Odpov\u011bdnost Prod\u00e1vaj\u00edc\u00edho
    Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 Kupuj\u00edc\u00edmu, \u017ee v\u011bc p\u0159i p\u0159evzet\u00ed nem\u00e1 vady, zejm\u00e9na za to, \u017ee v okam\u017eiku p\u0159evzet\u00ed v\u011bci Kupuj\u00edc\u00edm
    a. m\u00e1 v\u011bc vlastnosti, kter\u00e9 si strany ujednaly, a chyb\u00ed-li ujedn\u00e1n\u00ed, takov\u00e9 vlastnosti, kter\u00e9 Prod\u00e1vaj\u00edc\u00ed nebo v\u00fdrobce popsal nebo kter\u00e9 Kupuj\u00edc\u00ed o\u010dek\u00e1val s ohledem na povahu zbo\u017e\u00ed a na z\u00e1klad\u011b reklamy jimi prov\u00e1d\u011bn\u00e9;
    b. se v\u011bc hod\u00ed k \u00fa\u010delu, kter\u00fd pro jej\u00ed pou\u017eit\u00ed Prod\u00e1vaj\u00edc\u00ed uv\u00e1d\u00ed nebo ke kter\u00e9mu se v\u011bc tohoto druhu obvykle pou\u017e\u00edv\u00e1;
    c. je v\u011bc v odpov\u00eddaj\u00edc\u00edm mno\u017estv\u00ed, m\u00ed\u0159e nebo hmotnosti; a
    d. v\u011bc vyhovuje po\u017eadavk\u016fm pr\u00e1vn\u00edch p\u0159edpis\u016f.
    Kupuj\u00edc\u00ed je opr\u00e1vn\u011bn uplatnit pr\u00e1vo z vady, kter\u00e1 se vyskytne u spot\u0159ebn\u00edho zbo\u017e\u00ed v dob\u011b dvaceti \u010dty\u0159 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed, nen\u00ed-li uvedeno jinak, to se v\u0161ak net\u00fdk\u00e1:
    a. u v\u011bci prod\u00e1van\u00e9 za ni\u017e\u0161\u00ed cenu na vadu, pro kterou byla ni\u017e\u0161\u00ed cena ujedn\u00e1na;
    b. na opot\u0159eben\u00ed v\u011bci zp\u016fsoben\u00e9 jej\u00edm obvykl\u00fdm u\u017e\u00edv\u00e1n\u00edm;
    c. u pou\u017eit\u00e9 v\u011bci na vadu odpov\u00eddaj\u00edc\u00ed m\u00ed\u0159e pou\u017e\u00edv\u00e1n\u00ed nebo opot\u0159eben\u00ed, kterou v\u011bc m\u011bla p\u0159i p\u0159evzet\u00ed Kupuj\u00edc\u00edm; nebo
    d. vypl\u00fdv\u00e1-li to z povahy v\u011bci.
    Pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed Kupuj\u00edc\u00edmu nen\u00e1le\u017e\u00ed, pokud Kupuj\u00edc\u00ed p\u0159ed p\u0159evzet\u00edm v\u011bci v\u011bd\u011bl, \u017ee v\u011bc m\u00e1 vadu, anebo pokud Kupuj\u00edc\u00ed vadu s\u00e1m zp\u016fsobil.<\/li>\n\n\n\n
  5. Podstatn\u00e9 poru\u0161en\u00ed smlouvy
    Je-li vadn\u00e9 pln\u011bn\u00ed podstatn\u00fdm poru\u0161en\u00edm smlouvy, m\u00e1 Kupuj\u00edc\u00ed pr\u00e1vo:
    a. na odstran\u011bn\u00ed vady dod\u00e1n\u00edm nov\u00e9 v\u011bci bez vady nebo dod\u00e1n\u00edm chyb\u011bj\u00edc\u00ed v\u011bci, pokud to nen\u00ed vzhledem k povaze vady nep\u0159im\u011b\u0159en\u00e9, ale pokud se vada t\u00fdk\u00e1 pouze sou\u010d\u00e1sti v\u011bci, m\u016f\u017ee Kupuj\u00edc\u00ed po\u017eadovat jen v\u00fdm\u011bnu sou\u010d\u00e1sti; nen\u00ed-li to mo\u017en\u00e9, m\u016f\u017ee odstoupit od smlouvy. Je-li to v\u0161ak vzhledem k povaze vady ne\u00fam\u011brn\u00e9, zejm\u00e9na lze-li vadu odstranit bez zbyte\u010dn\u00e9ho odkladu, m\u00e1 Kupuj\u00edc\u00ed pr\u00e1vo na bezplatn\u00e9 odstran\u011bn\u00ed vady;
    b. na odstran\u011bn\u00ed vady opravou v\u011bci;
    c. na p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny; nebo
    d. odstoupit od smlouvy.
    Kupuj\u00edc\u00ed sd\u011bl\u00ed Prod\u00e1vaj\u00edc\u00edmu, jak\u00e9 pr\u00e1vo si zvolil, p\u0159i ozn\u00e1men\u00ed vady, nebo bez zbyte\u010dn\u00e9ho odkladu po ozn\u00e1men\u00ed vady. Provedenou volbu nem\u016f\u017ee Kupuj\u00edc\u00ed zm\u011bnit bez souhlasu Prod\u00e1vaj\u00edc\u00edho; to neplat\u00ed, \u017e\u00e1dal-li Kupuj\u00edc\u00ed opravu vady, kter\u00e1 se uk\u00e1\u017ee jako neopraviteln\u00e1. Neodstran\u00ed-li Prod\u00e1vaj\u00edc\u00ed vady v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b \u010di ozn\u00e1m\u00ed-li Kupuj\u00edc\u00edmu, \u017ee vady neodstran\u00ed, m\u016f\u017ee Kupuj\u00edc\u00ed po\u017eadovat m\u00edsto odstran\u011bn\u00ed vady p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny, nebo m\u016f\u017ee od smlouvy odstoupit.
    Nezvol\u00ed-li si Kupuj\u00edc\u00ed sv\u00e9 pr\u00e1vo v\u010das, m\u00e1 pr\u00e1va jako v p\u0159\u00edpad\u011b nepodstatn\u00e9ho poru\u0161en\u00ed smlouvy \u2013 viz n\u00ed\u017ee.
    Kupuj\u00edc\u00ed-spot\u0159ebitel m\u00e1 pr\u00e1vo na p\u0159im\u011b\u0159enou slevu i v p\u0159\u00edpad\u011b, \u017ee mu Prod\u00e1vaj\u00edc\u00ed nem\u016f\u017ee dodat novou v\u011bc bez vad, vym\u011bnit jej\u00ed sou\u010d\u00e1st nebo v\u011bc opravit, jako\u017e i v p\u0159\u00edpad\u011b, \u017ee Prod\u00e1vaj\u00edc\u00ed nezjedn\u00e1 n\u00e1pravu v p\u0159im\u011b\u0159en\u00e9 dob\u011b nebo \u017ee by zjedn\u00e1n\u00ed n\u00e1pravy spot\u0159ebiteli p\u016fsobilo zna\u010dn\u00e9 obt\u00ed\u017ee.<\/li>\n\n\n\n
  6. Nepodstatn\u00e9 poru\u0161en\u00ed smlouvy
    Je-li vadn\u00e9 pln\u011bn\u00ed nepodstatn\u00fdm poru\u0161en\u00edm smlouvy, m\u00e1 Kupuj\u00edc\u00ed pr\u00e1vo na odstran\u011bn\u00ed vady, anebo na p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny.
    Dokud Kupuj\u00edc\u00ed neuplatn\u00ed pr\u00e1vo na slevu z kupn\u00ed ceny nebo neodstoup\u00ed od smlouvy, m\u016f\u017ee Prod\u00e1vaj\u00edc\u00ed dodat to, co chyb\u00ed, nebo odstranit pr\u00e1vn\u00ed vadu. Jin\u00e9 vady m\u016f\u017ee Prod\u00e1vaj\u00edc\u00ed odstranit podle sv\u00e9 volby opravou v\u011bci nebo dod\u00e1n\u00edm nov\u00e9 v\u011bci.
    Neodstran\u00ed-li Prod\u00e1vaj\u00edc\u00ed vadu v\u011bci v\u010das nebo vadu v\u011bci odm\u00edtne odstranit, m\u016f\u017ee Kupuj\u00edc\u00ed po\u017eadovat slevu z kupn\u00ed ceny, anebo m\u016f\u017ee od smlouvy odstoupit. Provedenou volbu nem\u016f\u017ee Kupuj\u00edc\u00ed zm\u011bnit bez souhlasu Prod\u00e1vaj\u00edc\u00edho.<\/li>\n\n\n\n
  7. Poru\u0161en\u00ed smlouvy obecn\u011b
    Pr\u00e1vo na dod\u00e1n\u00ed nov\u00e9 v\u011bci, nebo v\u00fdm\u011bnu sou\u010d\u00e1sti m\u00e1 Kupuj\u00edc\u00ed i v p\u0159\u00edpad\u011b odstraniteln\u00e9 vady, pokud nem\u016f\u017ee v\u011bc \u0159\u00e1dn\u011b u\u017e\u00edvat pro opakovan\u00fd v\u00fdskyt vady po oprav\u011b nebo pro v\u011bt\u0161\u00ed po\u010det vad. V takov\u00e9m p\u0159\u00edpad\u011b m\u00e1 Kupuj\u00edc\u00ed i pr\u00e1vo od smlouvy odstoupit.
    P\u0159i dod\u00e1n\u00ed nov\u00e9 v\u011bci vr\u00e1t\u00ed Kupuj\u00edc\u00ed Prod\u00e1vaj\u00edc\u00edmu na jeho n\u00e1klady v\u011bc p\u016fvodn\u011b dodanou, nedohodnou-li se strany jinak.
    Neozn\u00e1mil-li Kupuj\u00edc\u00ed vadu bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co ji mohl p\u0159i v\u010dasn\u00e9 prohl\u00eddce a dostate\u010dn\u00e9 p\u00e9\u010di zjistit, soud mu pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed nep\u0159izn\u00e1. Jedn\u00e1-li se o skrytou vadu, plat\u00ed tot\u00e9\u017e, nebyla-li vada ozn\u00e1mena bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co ji Kupuj\u00edc\u00ed mohl p\u0159i dostate\u010dn\u00e9 p\u00e9\u010di zjistit, nejpozd\u011bji v\u0161ak do dvou let po odevzd\u00e1n\u00ed v\u011bci.<\/li>\n\n\n\n
  8. Z\u00e1ruka za jakost
    Z\u00e1ru\u010dn\u00ed doba b\u011b\u017e\u00ed od odevzd\u00e1n\u00ed v\u011bci Kupuj\u00edc\u00edmu; byla-li v\u011bc podle smlouvy odesl\u00e1na, b\u011b\u017e\u00ed od dojit\u00ed v\u011bci do m\u00edsta ur\u010den\u00ed.
    Kupuj\u00edc\u00ed nem\u00e1 pr\u00e1vo ze z\u00e1ruky, zp\u016fsobila-li vadu po p\u0159echodu nebezpe\u010d\u00ed \u0161kody na v\u011bci na Kupuj\u00edc\u00edho vn\u011bj\u0161\u00ed ud\u00e1lost.<\/li>\n\n\n\n
  9. U\u017e\u00edv\u00e1n\u00ed elektronick\u00e9ho obsahu
    Kupuj\u00edc\u00ed je povinen p\u0159i u\u017e\u00edv\u00e1n\u00ed ve\u0161ker\u00e9ho elektronick\u00e9ho obsahu (pro \u00fa\u010dely VOP rozum\u011bj audio nahr\u00e1vky, video nahr\u00e1vky apod.) zakoupen\u00e9ho u Prod\u00e1vaj\u00edc\u00edho dodr\u017eovat povinnosti stanoven\u00e9 t\u011bmito VOP, pr\u00e1vn\u00edmi p\u0159edpisy upravuj\u00edc\u00edmi autorsk\u00e1 d\u00edla, p\u0159\u00edpadn\u011b konkr\u00e9tn\u00edmi licen\u010dn\u00edmi podm\u00ednkami dan\u00e9ho produktu (nap\u0159. EULA). Pokud Kupuj\u00edc\u00ed poru\u0161\u00ed takto stanoven\u00e9 povinnosti, pak je povinen uhradit p\u0159\u00edpadnou n\u00e1hradu \u0161kody, p\u0159i\u010dem\u017e takov\u00e9 jedn\u00e1n\u00ed m\u016f\u017ee m\u00edt tak\u00e9 trestn\u011bpr\u00e1vn\u00ed n\u00e1sledky.
    Kupuj\u00edc\u00ed je opr\u00e1vn\u011bn ve\u0161ker\u00e1 elektronick\u00e1 d\u00edla u\u017e\u00edvat v\u00fdhradn\u011b pro svou osobn\u00ed pot\u0159ebu, p\u0159i\u010dem\u017e \u00fa\u010delem tohoto u\u017e\u00edv\u00e1n\u00ed nen\u00ed dosa\u017een\u00ed p\u0159\u00edm\u00e9ho nebo nep\u0159\u00edm\u00e9ho hospod\u00e1\u0159sk\u00e9ho nebo obchodn\u00edho prosp\u011bchu, nen\u00ed-li v licen\u010dn\u00edch podm\u00ednk\u00e1ch uvedeno n\u011bco jin\u00e9ho. Kupuj\u00edc\u00ed tak\u00e9 nen\u00ed opr\u00e1vn\u011bn kop\u00edrovat zakoupen\u00fd elektronick\u00fd obsah, ani jej jin\u00fdm zp\u016fsobem rozmno\u017eovat, po\u0159izovat z n\u011bj opisy, v\u00fdst\u0159i\u017eky a jinak s n\u00edm nakl\u00e1dat v rozporu s autorsk\u00fdmi pr\u00e1vy, jin\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy a\/nebo licen\u010dn\u00edmi podm\u00ednkami dan\u00e9ho produktu. P\u0159\u00edstup k elektronick\u00e9mu obsahu m\u016f\u017ee b\u00fdt odep\u0159en \u010di licence m\u016f\u017ee b\u00fdt deaktivov\u00e1na, v p\u0159\u00edpad\u011b \u017ee elektronick\u00fd obsah byl z\u00edsk\u00e1n v d\u016fsledku protipr\u00e1vn\u00ed \u010dinnosti.
    Toto ustanoven\u00ed VOP se u\u017eije takt\u00e9\u017e na elektronick\u00fd obsah, kter\u00fd Prod\u00e1vaj\u00edc\u00ed poskytl Kupuj\u00edc\u00edmu jako dar.
    IV. Odstoupen\u00ed od smlouvy<\/li>\n\n\n\n
  10. Odstoupen\u00ed od smlouvy spot\u0159ebitelem
    Spot\u0159ebitel m\u00e1 pr\u00e1vo odstoupit od smlouvy ve lh\u016ft\u011b \u010dtrn\u00e1cti dn\u016f, s v\u00fdjimkou omezen\u00ed podle odstavce II, p\u00edsmeno d) t\u00e9to smlouvy. Lh\u016fta podle v\u011bty prvn\u00ed b\u011b\u017e\u00ed ode dne uzav\u0159en\u00ed smlouvy a jde-li o
    a. kupn\u00ed smlouvu, ode dne p\u0159evzet\u00ed zbo\u017e\u00ed;
    b. smlouvu, jej\u00edm\u017e p\u0159edm\u011btem je n\u011bkolik druh\u016f zbo\u017e\u00ed nebo dod\u00e1n\u00ed n\u011bkolika \u010d\u00e1st\u00ed, ode dne p\u0159evzet\u00ed posledn\u00ed dod\u00e1vky zbo\u017e\u00ed; nebo
    c. smlouvu, jej\u00edm\u017e p\u0159edm\u011btem je pravideln\u00e1 opakovan\u00e1 dod\u00e1vka zbo\u017e\u00ed, ode dne p\u0159evzet\u00ed prvn\u00ed dod\u00e1vky zbo\u017e\u00ed.
    Prod\u00e1vaj\u00edc\u00ed umo\u017e\u0148uje spot\u0159ebiteli odstoupit prost\u0159ednictv\u00edm e-mailov\u00e9 komunikace.
    Odstoup\u00ed-li spot\u0159ebitel od smlouvy, za\u0161le nebo p\u0159ed\u00e1 Prod\u00e1vaj\u00edc\u00edmu bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f od odstoupen\u00ed od smlouvy, zbo\u017e\u00ed, kter\u00e9 od Prod\u00e1vaj\u00edc\u00edho obdr\u017eel, a to na sv\u00e9 n\u00e1klady.
    Zbo\u017e\u00ed by m\u011bl spot\u0159ebitel vr\u00e1tit \u00fapln\u00e9, tj. v\u010detn\u011b ve\u0161ker\u00e9ho dodan\u00e9ho p\u0159\u00edslu\u0161enstv\u00ed, s kompletn\u00ed dokumentac\u00ed, nepo\u0161kozen\u00e9, \u010dist\u00e9, pokud mo\u017eno v\u010detn\u011b origin\u00e1ln\u00edho obalu, ve stavu a hodnot\u011b, v jak\u00e9m zbo\u017e\u00ed p\u0159evzal.
    Pokud se jedn\u00e1 o spot\u0159ebn\u00ed zbo\u017e\u00ed (nap\u0159. kosmetika, drogistick\u00e9 v\u00fdrobky apod.), pak lze od smlouvy odstoupit, pouze pokud Kupuj\u00edc\u00ed dod\u00e1 zbo\u017e\u00ed nepo\u0161kozen\u00e9 a nepou\u017eit\u00e9 v neporu\u0161en\u00e9m origin\u00e1ln\u00edm balen\u00ed.
    Spot\u0159ebitel odpov\u00edd\u00e1 Prod\u00e1vaj\u00edc\u00edmu pouze za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed, kter\u00e9 vzniklo v d\u016fsledku nakl\u00e1d\u00e1n\u00ed s t\u00edmto zbo\u017e\u00edm jinak, ne\u017e je nutn\u00e9 s n\u00edm nakl\u00e1dat s ohledem na jeho povahu a vlastnosti.
    V p\u0159\u00edpad\u011b propl\u00e1cen\u00ed dobropisu v hotovosti m\u016f\u017ee Prod\u00e1vaj\u00edc\u00ed po\u017eadovat p\u0159edlo\u017een\u00ed identifika\u010dn\u00edho pr\u016fkazu (OP nebo cestovn\u00ed pas), a to za \u00fa\u010delem p\u0159edch\u00e1zen\u00ed vzniku \u0161kod a zamezen\u00ed legalizace v\u00fdnos\u016f poch\u00e1zej\u00edc\u00ed z trestn\u00e9 \u010dinnosti. Bez p\u0159edlo\u017een\u00ed n\u011bkter\u00e9ho z t\u011bchto doklad\u016f m\u016f\u017ee Prod\u00e1vaj\u00edc\u00ed odm\u00edtnout pen\u011b\u017en\u00ed prost\u0159edky proplatit.
    Odstoup\u00ed-li spot\u0159ebitel od smlouvy, vr\u00e1t\u00ed mu Prod\u00e1vaj\u00edc\u00ed bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do \u010dtrn\u00e1cti dn\u016f od odstoupen\u00ed od smlouvy, v\u0161echny pen\u011b\u017en\u00ed prost\u0159edky, kter\u00e9 od n\u011bho na z\u00e1klad\u011b smlouvy p\u0159ijal, stejn\u00fdm zp\u016fsobem.
    Odstoup\u00ed-li spot\u0159ebitel od smlouvy, nen\u00ed Kupuj\u00edc\u00ed povinen vr\u00e1tit p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky spot\u0159ebiteli d\u0159\u00edve, ne\u017e mu spot\u0159ebitel zbo\u017e\u00ed p\u0159ed\u00e1.
    V. Bezpe\u010dnost a ochrana informac\u00ed
    Prod\u00e1vaj\u00edc\u00ed prohla\u0161uje, \u017ee ve\u0161ker\u00e9 osobn\u00ed \u00fadaje jsou d\u016fv\u011brn\u00e9, budou pou\u017eity pouze k uskute\u010dn\u011bn\u00ed pln\u011bn\u00ed smlouvy s Kupuj\u00edc\u00edm. \u017d\u00e1dn\u00e9 z poskytnut\u00fdch osobn\u00edch \u00fadaj\u016f nebudou jinak zve\u0159ejn\u011bny, poskytnuty t\u0159et\u00ed osob\u011b apod. s v\u00fdjimkou situace souvisej\u00edc\u00ed s distribuc\u00ed \u010di platebn\u00edm stykem t\u00fdkaj\u00edc\u00edho se objednan\u00e9ho zbo\u017e\u00ed (sd\u011blen\u00ed jm\u00e9na, \u010d\u00edsla \u00fa\u010dtu a adresy dod\u00e1n\u00ed). Prod\u00e1vaj\u00edc\u00ed postupuje tak, aby subjekt \u00fadaj\u016f neutrp\u011bl \u00fajmu na sv\u00fdch pr\u00e1vech, zejm\u00e9na na pr\u00e1vu na zachov\u00e1n\u00ed lidsk\u00e9 d\u016fstojnosti, a tak\u00e9 db\u00e1 na ochranu p\u0159ed neopr\u00e1vn\u011bn\u00fdm zasahov\u00e1n\u00edm do soukrom\u00e9ho a osobn\u00edho \u017eivota subjektu \u00fadaj\u016f. Ve\u0161ker\u00e9 osobn\u00ed \u00fadaje, kter\u00e9 jsou poskytnuty dobrovoln\u011b Kupuj\u00edc\u00edm prod\u00e1vaj\u00edc\u00edmu za \u00fa\u010delem spln\u011bn\u00ed objedn\u00e1vky jsou shroma\u017e\u010fov\u00e1ny, zpracov\u00e1v\u00e1ny a uchov\u00e1v\u00e1ny v souladu s platn\u00fdmi z\u00e1kony \u010cesk\u00e9 republiky, zejm\u00e9na se z\u00e1konem \u010d. 101\/2000 Sb., o ochran\u011b osobn\u00edch \u00fadaj\u016f, v platn\u00e9m a \u00fa\u010dinn\u00e9m zn\u011bn\u00ed, jedn\u00e1 se zejm\u00e9na o jm\u00e9no, p\u0159\u00edjmen\u00ed, adresu, telefonn\u00ed \u010d\u00edslo, e-mailovou adresu. Kupuj\u00edc\u00ed d\u00e1v\u00e1 prod\u00e1vaj\u00edc\u00edmu sv\u016fj souhlas ke shroma\u017e\u010fov\u00e1n\u00ed a zpracov\u00e1n\u00ed t\u011bchto osobn\u00edch \u00fadaj\u016f pro \u00fa\u010dely spln\u011bn\u00ed p\u0159edm\u011btu uzav\u00edran\u00e9 kupn\u00ed smlouvy, p\u0159\u00edpadn\u011b pro rozumnou n\u00e1slednou komunikaci. .
    V r\u00e1mci reklama\u010dn\u00edho \u0159\u00edzen\u00ed jsou od z\u00e1kazn\u00edk\u016f vy\u017eadov\u00e1ny n\u00e1sleduj\u00edc\u00ed \u00fadaje: jm\u00e9no, p\u0159\u00edjmen\u00ed, adresa, telefonn\u00ed \u010d\u00edslo, a e-mail. Ve\u0161ker\u00e9 takto z\u00edskan\u00e9 osobn\u00ed \u00fadaje jsou zpracov\u00e1v\u00e1ny v\u00fdhradn\u011b za \u00fa\u010delem nezbytn\u00fdm pro vy\u0159\u00edzen\u00ed reklamace a v souladu se z\u00e1konem \u010d. 101\/2000 Sb., o ochran\u011b osobn\u00edch \u00fadaj\u016f, v platn\u00e9m a \u00fa\u010dinn\u00e9m zn\u011bn\u00ed, n\u00e1sledn\u011b v souladu s Na\u0159\u00edzen\u00edm (EU) 2016\/679 (GDPR)
    Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo p\u0159\u00edstupu ke sv\u00fdm osobn\u00edm \u00fadaj\u016fm a pr\u00e1vo na jejich opravu v\u010detn\u011b pr\u00e1va po\u017eadovat vysv\u011btlen\u00ed a odstran\u011bn\u00ed z\u00e1vadn\u00e9ho stavu a dal\u0161\u00edch z\u00e1konn\u00fdch pr\u00e1v k t\u011bmto \u00fadaj\u016fm.
    VI. Z\u00e1ru\u010dn\u00ed podm\u00ednky
    Z\u00e1ru\u010dn\u00ed podm\u00ednky na zbo\u017e\u00ed se \u0159\u00edd\u00ed p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy \u010cR. Jako z\u00e1ru\u010dn\u00ed list obvykle slou\u017e\u00ed doklad o zakoupen\u00ed.
    VII. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed
    Vztahy a p\u0159\u00edpadn\u00e9 spory, kter\u00e9 vzniknou na z\u00e1klad\u011b smlouvy, budou \u0159e\u0161eny v\u00fdhradn\u011b podle pr\u00e1va \u010cesk\u00e9 republiky a budou \u0159e\u0161eny p\u0159\u00edslu\u0161n\u00fdmi soudy \u010cesk\u00e9 republiky.
    Smlouva je uzav\u00edr\u00e1na v \u010desk\u00e9m jazyce. Pokud vznikne pro pot\u0159ebu kupuj\u00edc\u00edho p\u0159eklad textu smlouvy, plat\u00ed, \u017ee v p\u0159\u00edpad\u011b sporu o v\u00fdklad pojm\u016f plat\u00ed v\u00fdklad smlouvy v \u010desk\u00e9m jazyce.
    Tyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky v\u010detn\u011b jejich sou\u010d\u00e1st\u00ed jsou platn\u00e9 a \u00fa\u010dinn\u00e9 od 25. 11. 2024.<\/li>\n<\/ol>\n\n\n\n    <\/a>

    \n\n\n\n

    Refund and Returns Policy<\/h2>\n\n\n\n

    I. Basic provisions <\/p>\n\n\n\n

    These general terms and conditions (hereinafter referred to as “GTC”) govern relations between the parties to a purchase contract concluded “at a distance”, i.e. via electronic \/ internet media, where on the one hand is Tereza P\u0161en\u010d\u00edkov\u00e1, Kub\u00edkova 1176\/1, 182 00 Prague 8, hereinafter referred to as”seller” and on the other is the buyer (hereinafter referred to as the”buyer”). The buyer is a consumer or entrepreneur. For the purposes of these GTC, a consumer is any natural person who, outside of his \/ her business activities or independent exercise of his \/ her profession, concludes a contract with the seller or otherwise negotiates with him \/ her. For the purposes of these GTC, an entrepreneur is any natural or legal person who independently carries out a profitable activity on his own account in a trade or similar manner with the intention of doing so consistently for the purpose of making a profit. He is considered an entrepreneur among others. for the purposes of Consumer Protection, also any person acting in the name or on behalf of an entrepreneur. If the buyer specifies his identification number (I\u010c, I\u010cO) and\/or Tax Identification Number (TIN) in the order, then he acknowledges that the rules set out in the GTC for entrepreneurs apply to him. By placing an order, the buyer confirms that he \/ she has read these GTC before concluding the contract and that he \/ she expressly agrees with them, in the wording valid and effective at the time of sending the order. A copy of the GTC will be received by the buyer as an attachment to the order confirmation to the specified e-mail address, together with a request for payment. <\/p>\n\n\n\n

    II. Pre-contract communication <\/p>\n\n\n\n

    The seller declares that a. it does not charge the buyer any costs for the means of distance communication, nor does it accept the buyer’s claims for reimbursement of its costs for distance communication. b. requires payment of the purchase price before sending or receiving the performance by the buyer. The price stated in the e-mail communication is final on the part of the seller and no additional fees or costs of any type will be subsequently added to it. An exception may be only any other costs that are expressly requested by the buyer subsequently (e.g. change of delivery address or other similar situation communicated to the seller only after sending a request for payment). c. if the buyer is a consumer, the consumer has the right to withdraw from the contract (unless otherwise stated below) within fourteen calendar days, which begins on the day of delivery \/ receipt of the goods. In the case of sending the goods and in the case when the date of delivery to the buyer or addressee cannot be documented, the beginning of the period is considered to be the fifth working day after the provable dispatch of the consignment with the goods. d. The consumer cannot, in accordance with \u00a71837 of the Civil Code, withdraw from the contract: i. the supply of goods that have been manufactured or modified according to the wishes of the Consumer (e.g. advertising printed textiles) II. about the delivery of audio or video recordings, if he himself violated their original packaging, or in the case when he called upon the seller to violate the packaging before shipment (e.g. due to signing \/ dedication to the recording carrier). III. on the supply of digital content, if it was not delivered on a tangible medium and was delivered with the prior express consent of the consumer before the expiration of the withdrawal period, the seller emphasizes that in the case of the supply of digital content delivered online, it is not possible to withdraw from such a contract; h. in the event of withdrawal from the contract, the consumer shall bear the costs associated with the return of the goods, and in the case of a contract concluded by means of distance communication, the costs of returning the goods, if these goods cannot be returned by their nature via the usual postal route.<\/p>\n\n\n\n

    III. Treaty<\/p>\n\n\n\n

      \n
    1. Conclusion of the contract
      The contract is concluded on the basis of an e-mail or telephone order by the buyer, by sending a request for payment to the buyer and by crediting the payment from the buyer to the seller’s account.<\/li>\n\n\n\n
    2. Delivery of the object of purchase
      The seller undertakes to send or hand over the item to the buyer without undue delay after the conclusion of the contract, i.e. after crediting the payment to the buyer’s account.<\/li>\n\n\n\n
    3. Transition risk of damage
      A thing is defective if it does not have the agreed properties. A defect is also considered to be the performance of other things and defects in the documents necessary for the use of things.
      The risk of damage passes to the buyer upon receipt of the item. The same effect is if the buyer does not take over the thing, even though the seller has allowed him to dispose of it.
      The right of the buyer from defective performance is based on the defect that the thing has when the risk of damage passes to the buyer, even if it manifests itself later. The buyer’s right shall also be based on a later defect caused by the seller’s breach of his obligation.
      If possible, the buyer shall inspect the item as soon as possible after the risk of damage to the item has passed and make sure of its properties and quantity.
      Damage to the goods arising after the transfer of the risk of damage to the goods to the buyer does not affect his obligation to pay the purchase price, unless the seller caused the damage by violating his obligation.<\/li>\n\n\n\n
    4. Liability Of The Seller
      The seller shall be liable to the buyer that the item has no defects upon receipt, in particular for the fact that at the time of receipt of the item by the buyer
      a. the goods have the characteristics agreed by the parties and, in the absence of such an agreement, the characteristics described by the seller or the manufacturer or expected by the buyer with regard to the nature of the goods and on the basis of the advertising carried out by them;
      b. the item is suitable for the purpose stated by the seller for its use or for which the item of this kind is usually used;
      c. is an item of an appropriate quantity, measure or weight; and
      d. the thing meets the requirements of the legislation.
      The buyer is entitled to exercise the right of a defect that occurs in consumer goods within twenty-four months of receipt, unless otherwise specified, but this does not apply:
      a. for a thing sold at a lower price for a defect for which a lower price was agreed;
      b. wear and tear caused by its normal use;
      c. for a used item for a defect corresponding to the degree of use or wear that the item had when it was taken over by the buyer; or
      d. if it follows from the nature of the matter.
      The right of defective performance does not belong to the buyer if the buyer knew before taking over the item that the item had a defect, or if the buyer caused the defect himself.<\/li>\n\n\n\n
    5. Material breach of contract
      If the defective performance is a material breach of the contract, the buyer has the right:
      a. to remedy the defect by delivering a new item without a defect or by delivering a missing item, if this is not unreasonable due to the nature of the defect, but if the defect concerns only a part of the item, the buyer may only require the replacement of the part; if this is not possible, he may withdraw from the contract. However, if this is disproportionate to the nature of the defect, in particular if the defect can be removed without undue delay, the buyer has the right to free removal of the defect;
      b. to eliminate defects by repairing things;
      c. a reasonable discount on the purchase price; or
      d. withdraw from the contract.
      The buyer shall inform the seller of the right he has chosen upon notification of the defect or without undue delay after notification of the defect. The buyer may not change the choice made without the consent of the seller; this does not apply if the buyer has requested repair of a defect that turns out to be irreparable. If the seller fails to remove the defects within a reasonable time or notifies the buyer that it will not remove the defects, the buyer may request a reasonable discount from the purchase price instead of removing the defect, or may withdraw from the contract.
      If the buyer does not choose his right in time, he has rights as in the case of a minor breach of contract \u2013 see below.
      The buyer-consumer has the right to a reasonable discount even if the seller can not deliver a new item without defects, replace its component or repair the item, as well as in the event that the seller fails to remedy within a reasonable time or that the consumer would cause significant difficulties in correcting.<\/li>\n\n\n\n
    6. Non-essential breach of contract
      If the defective performance is an insignificant breach of the contract, the buyer has the right to remove the defect or to a reasonable discount on the purchase price.
      Until the buyer exercises the right to a discount on the purchase price or withdraws from the contract, the seller may supply what is missing or remove the legal defect. Other defects may be removed by the seller at his choice by repairing the item or delivering a new item.
      If the seller does not remove the defect in time or refuses to remove the defect, the buyer may request a discount on the purchase price, or may withdraw from the contract. The buyer cannot change the choice made without the consent of the seller.<\/li>\n\n\n\n
    7. Breach of contract in general
      The buyer has the right to deliver a new item or replace a component even in the case of a removable defect, if he cannot use the item properly due to the repeated occurrence of the defect after repair or for a larger number of defects. In this case, the buyer also has the right to withdraw from the contract.
      Upon delivery of a new item, the buyer shall return the item originally delivered to the seller at his expense, unless the parties agree otherwise.
      If the buyer has not notified the defect without undue delay after it could have been detected during a timely inspection and sufficient care, the court will not grant him the right to defective performance. If it is a hidden defect, the same applies if the defect was not notified without undue delay after the buyer could detect it with sufficient care, but no later than two years after the delivery of the item.<\/li>\n\n\n\n
    8. Quality Guarantee
      The warranty period runs from the delivery of the item to the buyer; if the item was sent under the contract, it runs from the milking of the item to the destination.
      The buyer is not entitled to warranty, if the defect caused after the transfer of the risk of damage to the goods to the buyer external event.<\/li>\n\n\n\n
    9. Use of electronic content
      The buyer is obliged to use all electronic content (for the purposes of the GTC, i.e. audio recordings, video recordings, etc.) purchased from the seller to comply with the obligations set out in these GTC, legal regulations governing copyright works, or specific licensing terms of the product (e.g. EULA). If the buyer violates such obligations, then he is obliged to pay any damages, and such actions may also have criminal consequences.
      The buyer is entitled to use all electronic works exclusively for his personal use, and the purpose of such use is not to achieve direct or indirect economic or commercial benefits, unless otherwise specified in the license terms. The buyer is also not entitled to copy the purchased electronic content, or to reproduce it in any other way, to make descriptions, clippings and otherwise dispose of it in violation of copyright, other laws and\/or license terms of the product. Access to electronic content may be denied or the license may be deactivated if the electronic content was obtained as a result of illegal activity.
      This provision of the GTC also applies to electronic content that the seller has provided to the buyer as a gift.<\/li>\n<\/ol>\n\n\n\n

      IV. Withdrawal from the contract<\/p>\n\n\n\n

        \n
      1. Withdrawal from the contract by the consumer
        The consumer has the right to withdraw from the contract within fourteen days, with the exception of the restrictions under paragraph II, point (d) of this contract. The period referred to in the first sentence shall run from the date of conclusion of the contract and, if
        a. the purchase contract, from the date of receipt of the goods;
        b. a contract having as its object several types of goods or the supply of several parts, from the date of receipt of the last delivery of the goods; or
        c. the contract, the subject of which is a regular repeated delivery of goods, from the date of receipt of the first delivery of goods.
        The seller allows the consumer to withdraw via e-mail communication.
        If the consumer withdraws from the contract, he will send or hand over to the seller without undue delay, no later than fourteen days from the withdrawal from the contract, the goods received from the seller, at his own expense.
        The consumer should return the goods complete, i.e. including all accessories supplied, with complete documentation, undamaged, clean, if possible including the original packaging, in the condition and value in which he took over the goods.
        If it concerns consumer goods (e.g. cosmetics, drugstore products, etc.), then the contract can be withdrawn only if the buyer delivers the goods undamaged and unused in intact original packaging.
        The consumer is liable to the seller only for the reduction in the value of the goods, which arose as a result of the handling of these goods other than it is necessary to handle them with respect to their nature and characteristics.
        In the case of cash payment of the credit note, the seller may require the presentation of an identification card (OP or passport) in order to prevent damage and prevent the legalization of proceeds from criminal activities. Without presenting any of these documents, the seller may refuse to cash out the funds.
        If the consumer withdraws from the contract, the seller shall return to him without undue delay, no later than fourteen days from the withdrawal, all funds received from him under the contract, in the same way.
        If the consumer withdraws from the contract, the buyer is not obliged to return the received funds to the consumer before the consumer hands over the goods.
        V. Information security and protection
        The seller declares that all personal data are confidential, will be used only to perform the contract with the buyer. None of the personal data provided will be otherwise disclosed, provided to a third party, etc., except for the distribution or payment situation related to the ordered goods (communication of the name, account number and delivery address). The seller acts in such a way that the data subject does not suffer any harm to his or her rights, in particular the right to the preservation of human dignity, and also takes care to protect against unauthorized interference with the private and personal life of the data subject. All personal data provided voluntarily by the buyer to the seller for the purpose of fulfilling the order are collected, processed and stored in accordance with the applicable laws of the Czech Republic, in particular with Act No. 101\/2000 Coll., on the protection of personal data, as amended, in particular the name, surname, address, telephone number, e-mail address. The buyer gives the seller his consent to the collection and processing of these personal data for the purpose of fulfilling the subject of the concluded purchase contract, or for reasonable subsequent communication. .
        As part of the complaint procedure, the following data are required from customers: name, surname, address, telephone number, and e-mail. All personal data obtained in this way are processed solely for the purpose necessary to resolve the complaint and in accordance with Act No. 101\/2000 Coll., on the protection of personal data, as amended, subsequently in accordance with regulation (EU) 2016\/679 (GDPR)
        The buyer has the right to access his personal data and the right to correct them, including the right to request an explanation and removal of the defective condition and other legal rights to this data.
        GOI. Warranty conditions
        The warranty conditions for the goods are governed by the relevant legislation of the Czech Republic. The warranty card is usually a proof of purchase.
        VII. Final provisions
        Relations and any disputes arising under the agreement will be resolved exclusively according to the law of the Czech Republic and will be resolved by the competent courts of the Czech Republic.
        The contract is concluded in the Czech language. If a translation of the text of the contract arises for the buyer’s needs, in the event of a dispute over the interpretation of the terms, the interpretation of the contract in the Czech language shall apply.
        These general terms and conditions, including their components, are valid and effective from 25. 11. 2024.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

        English version below V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky I. Z\u00e1kladn\u00ed ustanoven\u00edTyto V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201eVOP\u201c) upravuj\u00ed vztahy mezi smluvn\u00edmi stranami kupn\u00ed smlouvy uzav\u0159en\u00e9 “na d\u00e1lku”, tedy prost\u0159ednictv\u00edm elektronick\u00fdch \/ internetov\u00fdch m\u00e9di\u00ed, kdy na jedn\u00e9 stran\u011b je Tereza P\u0161en\u010d\u00edkov\u00e1, Kub\u00edkova 1176\/1, 182 00 Praha 8, d\u00e1le jen “Prod\u00e1vaj\u00edc\u00ed”a na stran\u011b druh\u00e9 je kupuj\u00edc\u00ed (d\u00e1le jen \u201eKupuj\u00edc\u00ed\u201c). […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[],"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":4,"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":659,"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/pages\/13\/revisions\/659"}],"wp:attachment":[{"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/media?parent=13"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/shop.madeonearth.cz\/cz\/wp-json\/wp\/v2\/folder?post=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}